VinSolutions experienced a minor incident on January 26, 2019 affecting Leads API, lasting 21h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Leads API
Update timeline
- identified Jan 26, 2019, 09:21 PM UTC
We are working on a fix to an issue affecting the creation, and updating, of leads via the API.
- investigating Jan 26, 2019, 09:40 PM UTC
We are gathering more information.
- investigating Jan 27, 2019, 05:07 AM UTC
We are working with our API Gateway provider to understand why Leads requests are returning HTTP 500 responses intermittently.
- resolved Jan 27, 2019, 06:43 PM UTC
This incident has been resolved.