VinSolutions incident

Call Details API: HTTP 502 and 504 Errors

Critical Resolved View vendor source →

VinSolutions experienced a critical incident on July 31, 2019 affecting Call Details API, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Jul 31, 2019, 02:45 PM UTC
Resolved
Jul 31, 2019, 04:15 PM UTC
Duration
1h 30m
Detected by Pingoru
Jul 31, 2019, 02:45 PM UTC

Affected components

Call Details API

Update timeline

  1. investigating Jul 31, 2019, 02:39 PM UTC

    Call details API is experiencing an issue. No other APIs are affected.

  2. resolved Jul 31, 2019, 03:50 PM UTC

    The Call Details API is operational and requests are successfully processing.