VinSolutions incident

Identity Services impairment

Notice Resolved View vendor source →

VinSolutions experienced a notice incident on August 26, 2019 affecting Authentication, lasting 10h 38m. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2019, 03:45 PM UTC
Resolved
Aug 27, 2019, 02:23 AM UTC
Duration
10h 38m
Detected by Pingoru
Aug 26, 2019, 03:45 PM UTC

Affected components

Authentication

Update timeline

  1. investigating Aug 26, 2019, 04:39 PM UTC

    We are currently investigating an issue with our Identity services which impacts the CRM and APIs. The issue began at approximately 10:45am CDT.

  2. monitoring Aug 26, 2019, 04:44 PM UTC

    A fix has been implemented and we will monitor throughout the day.

  3. resolved Aug 27, 2019, 02:23 AM UTC

    This incident has been resolved.