VinSolutions incident

HTTP 401 Responses to Organizations and Users Requests

Critical Resolved View vendor source →

VinSolutions experienced a critical incident on December 19, 2019 affecting Users API and Organizations API, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Dec 19, 2019, 03:24 PM UTC
Resolved
Dec 19, 2019, 03:45 PM UTC
Duration
21m
Detected by Pingoru
Dec 19, 2019, 03:24 PM UTC

Affected components

Users APIOrganizations API

Update timeline

  1. identified Dec 19, 2019, 03:24 PM UTC

    We identified the issue causing HTTP 401 responses when requests are made to our Organizations and Users endpoints.

  2. resolved Dec 19, 2019, 03:45 PM UTC

    The incident has been resolved and we have confirmed that requests for Organizations and Users are processing as expected.