VinSolutions experienced a major incident on March 11, 2021 affecting API Gateway, lasting 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Mar 11, 2021, 12:28 AM UTC
Mashery's service is currently degraded, which may affect Cox Automotive / Connect CRM API requests. You can obtain direct updates from Tibco here: https://status.cloud.tibco.com/incidents/bjzqyq4rvdmf.
- resolved Mar 11, 2021, 12:58 AM UTC
Update from Tibco/Mashery (https://status.cloud.tibco.com/incidents/bjzqyq4rvdmf) "Based on the available information at this time, we believe that the degradation has been addressed and we are seeing recovery. All Mashery service components are in good health. Mashery team is currently monitoring the situation. We are committed to providing you follow-up updates through Status page as soon as we have more information." Based on the above information, as well as verification that API requests are being fulfilled properly, we are closing this incident.