VinSolutions incident

Intermittent DNS Issues may affect API Requests

Minor Resolved View vendor source →

VinSolutions experienced a minor incident on May 6, 2021 affecting API Gateway, lasting 4h 45m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2021, 06:42 PM UTC
Resolved
May 06, 2021, 11:27 PM UTC
Duration
4h 45m
Detected by Pingoru
May 06, 2021, 06:42 PM UTC

Affected components

API Gateway

Update timeline

  1. investigating May 06, 2021, 06:42 PM UTC

    We are monitoring, and taking proactive measures where possible, in response to intermittent DNS provider issues which may be impacting our integrator community.

  2. monitoring May 06, 2021, 06:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 06, 2021, 11:27 PM UTC

    Service is restored. From 1:40 P.M. to 4:15 P.M. EDT, Multiple CAI services and product lines experienced DNS related failures.