Vindicia incident

Production | Reports 2.0 is currently stuck in a queued status.

Minor Resolved View vendor source →

Vindicia experienced a minor incident on December 13, 2025 affecting Data Platform, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Dec 13, 2025, 10:04 AM UTC
Resolved
Dec 13, 2025, 10:44 AM UTC
Duration
40m
Detected by Pingoru
Dec 13, 2025, 10:04 AM UTC

Affected components

Data Platform

Update timeline

  1. investigating Dec 13, 2025, 10:04 AM UTC

    Due to a technical issue, Production Reports 2.0 are currently stuck in a Queued status. Vindicia engineers are actively working to resolve the problem and will keep you informed of any updates. Users can generate reports from Portal 1.0. If you have any questions please post a ticket to https://clientsupport.vindicia.com or contact [email protected].

  2. resolved Dec 13, 2025, 10:44 AM UTC

    The issue that was causing reports to queue has been successfully resolved, and the incident has now been closed.