Vindicia experienced a notice incident on January 15, 2026 affecting Production, lasting 5h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Production
Update timeline
- investigating Jan 15, 2026, 12:11 AM UTC
Vindicia is experiencing "Database Degradation" in the production environment. We are currently investigating this issue with high priority and will update this post as we gather more information. If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact [email protected]
- monitoring Jan 15, 2026, 01:34 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 15, 2026, 05:33 AM UTC
The database degradation issue has now been resolved, and all our services are back online with no further degradation observed.