Vindicia incident
Production | Performance degradation with Avalara Service
Vindicia experienced a minor incident on March 14, 2023 affecting Production and Avalara, lasting 1h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 14, 2023, 04:33 AM UTC
We have encountered a performance degradation with Avalara / AvaTax tax service within the Production environment. We're currently checking on the issue and will update this post as soon as we have information to share. If you have any related questions or comments, please submit a ticket at https://:clientsupport.vindicia.com or email [email protected]
- monitoring Mar 14, 2023, 04:49 AM UTC
We are seeing performance improvement with Avalara services. Currently, we are monitoring it further. If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact [email protected].
- resolved Mar 14, 2023, 06:30 AM UTC
The Avalara performance issue has been resolved. If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact [email protected].