Vindicia incident

Production: Avalara sales tax calculation service degradation

Vindicia experienced a minor incident on March 31, 2023 affecting Avalara, lasting 2h 14m. The incident has been resolved; the full update timeline is below.

Started: Mar 31, 2023, 04:40 PM UTC
Resolved: Mar 31, 2023, 06:55 PM UTC
Duration: 2h 14m
Detected by Pingoru: Mar 31, 2023, 04:40 PM UTC

Affected components

Avalara

Update timeline

investigating Mar 31, 2023, 04:40 PM UTC

Avalara has reported a service degradation of their Avalara AvaTax (Tax Calculation Service) starting on March 31, 2023, at 4:19 PM UTC This incident may impact our customers who utilize Avalara as their tax calculation engine. Details regarding this incident can be found on Avalara's status page located at https://status.avalara.com/incidents/8j5dg8m36j3y If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact [email protected].
resolved Mar 31, 2023, 06:55 PM UTC

This incident has been resolved.