Vindicia incident
Staging Portal Report 2.0 Not generated from March 25, 2023
Vindicia experienced a minor incident on March 29, 2023 affecting Staging and Data Platform, lasting 11d 18h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 29, 2023, 05:32 PM UTC
Reports 2.0 from the time period of March 25 2023 will not be generated in Staging due to some technical issue. Vindicia Engineers are working on the problem and will keep you updated on any developments. Users will be able to generate reports for this period of time from the Reports 1.0 platform. If you have any questions please post a ticket to https://clientsupport.vindicia.com or contact [email protected]
- investigating Mar 29, 2023, 05:36 PM UTC
We are continuing to investigate this issue.
- identified Mar 30, 2023, 06:33 AM UTC
We have identified the issue and now we are working on the data cleanup. ETA for completion is 4-April.
- identified Apr 04, 2023, 02:31 PM UTC
We have completed the data clean up and now data sync is in progress. ETA for completion is 9-April.
- monitoring Apr 07, 2023, 07:01 AM UTC
The data sync is completed and reports are available now.
- resolved Apr 10, 2023, 12:21 PM UTC
This incident has been resolved.