Vindicia incident

Production | Connectivity issue for FDMS -File data gateway Platform.

Minor Resolved View vendor source →

Vindicia experienced a minor incident on April 23, 2023 affecting FDMS, lasting 3h 47m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2023, 02:23 AM UTC
Resolved
Apr 23, 2023, 06:11 AM UTC
Duration
3h 47m
Detected by Pingoru
Apr 23, 2023, 02:23 AM UTC

Affected components

FDMS

Update timeline

  1. investigating Apr 23, 2023, 02:23 AM UTC

    We are getting intermittent connectivity issues for FDMS -File data gateway Platform. Our Network team is in touch with the FDMS team to get further updates. We will provide more updates as they become available. If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact [email protected].

  2. investigating Apr 23, 2023, 02:24 AM UTC

    We are continuing to investigate this issue.

  3. resolved Apr 23, 2023, 06:11 AM UTC

    The connectivity issue has been resolved.