Vindicia incident

Staging:PayU Degradation with Payments API SANDBOX - 26 April 2023

Minor Resolved View vendor source →

Vindicia experienced a minor incident on April 26, 2023 affecting API and Staging, lasting 16h 36m. The incident has been resolved; the full update timeline is below.

Started
Apr 26, 2023, 10:51 PM UTC
Resolved
Apr 27, 2023, 03:27 PM UTC
Duration
16h 36m
Detected by Pingoru
Apr 26, 2023, 10:51 PM UTC

Affected components

APIStaging

Update timeline

  1. investigating Apr 26, 2023, 10:51 PM UTC

    PayU has declared an incident where customers may be experiencing problems with our Payments API in SANDBOX for the PayU platform as of April 26, 2023 at 21:56 UTC. Please note that this issue will only affect merchants who are using PayU payment processor. Details regarding this incident can be found on PayU's status page located at https://status.payulatam.com/incidents/lnl9vjw1jx45 If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact [email protected].

  2. investigating Apr 27, 2023, 03:10 AM UTC

    We are continuing to investigate this issue.

  3. resolved Apr 27, 2023, 03:27 PM UTC

    This incident has been resolved.