Vindicia incident
Production Portal Report 1.0 & 2.0 Performance issue
Vindicia experienced a minor incident on August 3, 2023 affecting Data Platform and Portal Report 1.0, lasting 6h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 03, 2023, 02:13 PM UTC
We are experiencing a longer than expected delivery time for scheduled and one time reports run from the Vindicia merchant portal. Our engineers are investigating the issue. We will update this alert once performance is back to normal. We appreciate your patience. If you have questions, please post a ticket at https://clientsupport.vindicia.com, or send email to [email protected].
- resolved Aug 03, 2023, 08:26 PM UTC
Portal report 1.0 & 2.0 Issue has been resolved. If you have questions, please post a ticket at https://clientsupport.vindicia.com, or send email to [email protected].