Vindicia incident

Production | Reports 2.0 is not generated from Aug 23rd 2023

Vindicia experienced a major incident on August 25, 2023 affecting Data Platform, lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started: Aug 25, 2023, 04:04 PM UTC
Resolved: Aug 26, 2023, 06:08 PM UTC
Duration: 1d 2h
Detected by Pingoru: Aug 25, 2023, 04:04 PM UTC

Affected components

Data Platform

Update timeline

investigating Aug 25, 2023, 04:04 PM UTC

Due to a technical problem, Production will not generate Reports 2.0 from the time period of August 23, 2023. Vindicia Engineers are addressing the issue and will keep you informed of any changes. The Reports 1.0 platform will allow users to create reports for this time frame. If you have any questions please post a ticket to https://clientsupport.vindicia.com or contact [email protected].
resolved Aug 26, 2023, 06:08 PM UTC

This incident has been resolved. If you have any questions please post a ticket to https://clientsupport.vindicia.com or contact [email protected].