Vindicia incident
Production Portal Report 1.0 Performance issue
Vindicia experienced a minor incident on March 1, 2024 affecting Portal Report 1.0, lasting 7h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 01, 2024, 09:33 AM UTC
We are experiencing a longer than expected delivery time for one time reports run from the Vindicia merchant portal. Our engineers are looking into the problem. As soon as performance returns to normal, we will update this advisory. We appreciate your patience. If you have questions, please post a ticket at https://clientsupport.vindicia.com, or send email to [email protected].
- monitoring Mar 01, 2024, 01:32 PM UTC
Portal report 1.0 Issue has been resolved. No issues with new reports and we are working on backlogs. If you have questions, please post a ticket at https://clientsupport.vindicia.com, or send email to [email protected].
- resolved Mar 01, 2024, 04:52 PM UTC
This incident has been resolved.