Vindicia incident
Production | Reports 2.0 are not generated from March 29th 2024
Vindicia experienced a minor incident on March 30, 2024 affecting Data Platform, lasting 2d 7h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 30, 2024, 02:02 PM UTC
Due to a technical problem, Production will not generate Reports 2.0 from the time period of March 29, 2024. Vindicia Engineers are addressing the issue and will keep you informed of any changes. If you have any questions please post a ticket to https://clientsupport.vindicia.com or contact [email protected].
- investigating Mar 31, 2024, 06:55 PM UTC
Our Engineers are working diligently to address Reports 2.0 issue. We will keep you informed on our progress. Meanwhile, you can use the Report 1.0, while we address this issue. We thank you for your patience. If you have any questions please post a ticket to https://clientsupport.vindicia.com or contact [email protected].
- identified Apr 01, 2024, 07:06 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 01, 2024, 03:26 PM UTC
A fix has been implemented, and we are monitoring the results.
- resolved Apr 01, 2024, 09:54 PM UTC
Our engineering team has completed the monitoring and the reports 2.0 are operational.