Vindicia incident

Staging | Retain Rest API service degradation

Minor Resolved View vendor source →

Vindicia experienced a minor incident on April 23, 2024 affecting API and Staging, lasting 4h 12m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2024, 04:27 PM UTC
Resolved
Apr 23, 2024, 08:40 PM UTC
Duration
4h 12m
Detected by Pingoru
Apr 23, 2024, 04:27 PM UTC

Affected components

APIStaging

Update timeline

  1. investigating Apr 23, 2024, 04:27 PM UTC

    Retain Transaction Rest API service is experiencing performance degradation in staging. Our Engineers are currently investigating this issue with high priority and will update this post as we gather more information. If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact [email protected].

  2. resolved Apr 23, 2024, 08:40 PM UTC

    We would like to inform you that the issue is been resolved. If you have any questions, please contact [email protected]