Vindicia experienced a major incident on November 19, 2024 affecting Portal and Retain, lasting 42m. The incident has been resolved; the full update timeline is below.
Affected components
PortalRetain
Update timeline
- investigating Nov 19, 2024, 12:54 PM UTC
The Portal 2.0 dashboard is currently unavailable. Vindicia engineers are working on the problem and will provide updates on any developments. If you have any questions, please submit a ticket at https://clientsupport.vindicia.com or contact [email protected].
- monitoring Nov 19, 2024, 01:00 PM UTC
The issue has been resolved, and the Portal 2.0 dashboard is now available. We are currently monitoring the results.
- resolved Nov 19, 2024, 01:36 PM UTC
We have completed the monitoring, and the Portal 2.0 dashboard is now operational.