Vindicia incident

Production : Portal 2.0 performance degradation

Minor Resolved View vendor source →

Vindicia experienced a minor incident on December 9, 2024 affecting Portal and Production, lasting 4h 38m. The incident has been resolved; the full update timeline is below.

Started
Dec 09, 2024, 11:02 AM UTC
Resolved
Dec 09, 2024, 03:40 PM UTC
Duration
4h 38m
Detected by Pingoru
Dec 09, 2024, 11:02 AM UTC

Affected components

PortalProduction

Update timeline

  1. investigating Dec 09, 2024, 11:02 AM UTC

    The Portal 2.0 is currently unavailable for the production environment. Vindicia is currently investigating this issue with high priority and will update this post as we gather more information. If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact [email protected]

  2. investigating Dec 09, 2024, 03:38 PM UTC

    We are continuing to investigate this issue.

  3. resolved Dec 09, 2024, 03:40 PM UTC

    The issue has been resolved now, and Portal is also available.