Vimeo OTT incident

Optimization Issues on Uploads and live recordings

Minor Resolved View vendor source →

Vimeo OTT experienced a minor incident on May 21, 2025 affecting Vimeo OTT Platform, lasting 2h 41m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2025, 07:20 AM UTC
Resolved
May 21, 2025, 10:01 AM UTC
Duration
2h 41m
Detected by Pingoru
May 21, 2025, 07:20 AM UTC

Affected components

Vimeo OTT Platform

Update timeline

  1. investigating May 21, 2025, 07:20 AM UTC

    Our developers are currently investigating an issue where some videos are getting stuck in an "optimizing" state after upload. We'll provide updates as soon as we have more information.

  2. identified May 21, 2025, 07:20 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 21, 2025, 08:53 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 21, 2025, 10:01 AM UTC

    This incident has been resolved.