Vimeo OTT incident

Promo codes cannot be applied on checkout page

Minor Resolved View vendor source →

Vimeo OTT experienced a minor incident on May 30, 2025 affecting Vimeo OTT Platform, lasting 4h 50m. The incident has been resolved; the full update timeline is below.

Started
May 30, 2025, 10:12 PM UTC
Resolved
May 31, 2025, 03:03 AM UTC
Duration
4h 50m
Detected by Pingoru
May 30, 2025, 10:12 PM UTC

Affected components

Vimeo OTT Platform

Update timeline

  1. identified May 30, 2025, 10:12 PM UTC

    We've identified the root of the issue and working on implementing a fix.

  2. monitoring May 31, 2025, 02:55 AM UTC

    A fix has been released and we are monitoring the results.

  3. resolved May 31, 2025, 03:03 AM UTC

    The fix we released resolved the issue. Promo codes are working on the checkout page again.