Vimeo OTT incident

Playback outage

Critical Resolved View vendor source →

Vimeo OTT experienced a critical incident on June 12, 2025 affecting Vimeo OTT Platform and Vimeo OTT Embeds and 1 more component, lasting 4h 9m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2025, 06:00 PM UTC
Resolved
Jun 12, 2025, 10:10 PM UTC
Duration
4h 9m
Detected by Pingoru
Jun 12, 2025, 06:00 PM UTC

Affected components

Vimeo OTT PlatformVimeo OTT EmbedsBranded Apps

Update timeline

  1. investigating Jun 12, 2025, 06:54 PM UTC

    Video playback is not working for most users.

  2. investigating Jun 12, 2025, 06:54 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 12, 2025, 07:37 PM UTC

    The issue has been identified, and we are continuing to fix and monitor the issue. We're seeing recovery on playback.

  4. investigating Jun 12, 2025, 07:40 PM UTC

    Playback has been restored for most users.

  5. monitoring Jun 12, 2025, 08:40 PM UTC

    Playback has been restored for most users.

  6. resolved Jun 12, 2025, 10:10 PM UTC

    The incident has been resolved.