Vimeo OTT experienced a major incident on July 10, 2024 affecting Vimeo OTT Platform, lasting 16d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 10, 2024, 02:45 PM UTC
Hello, We are currently experiencing an issue with the OTT templated Viewership Reports. Our team has identified the problem and is actively investigating. We will provide updates as soon as more information is available.
- monitoring Jul 10, 2024, 02:56 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jul 26, 2024, 01:28 PM UTC
Hello, We are currently experiencing an issue with the OTT templated Viewership Reports. Our team has identified the problem and is actively investigating. We will provide updates as soon as more information is available.
- identified Jul 26, 2024, 01:48 PM UTC
We are continuing to investigate issues with with viewership data not being reported accurately. We'll provide updates to this issue as more information is available.
- resolved Jul 26, 2024, 06:32 PM UTC
This issue is now resolved. Thank you for your patience.