Vimeo OTT incident

OTT Live Stream Connectivity Problem

Major Resolved View vendor source →

Vimeo OTT experienced a major incident on June 28, 2024 affecting Vimeo OTT Platform, lasting 54m. The incident has been resolved; the full update timeline is below.

Started
Jun 28, 2024, 01:31 PM UTC
Resolved
Jun 28, 2024, 02:25 PM UTC
Duration
54m
Detected by Pingoru
Jun 28, 2024, 01:31 PM UTC

Affected components

Vimeo OTT Platform

Update timeline

  1. investigating Jun 28, 2024, 01:31 PM UTC

    Hello, We are currently experiencing an issue with the OTT live stream failing to connect via the primary RTMP URL. Our team has identified the problem and is actively investigating. We will provide updates as soon as more information is available.

  2. investigating Jun 28, 2024, 01:41 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 28, 2024, 01:46 PM UTC

    We have identified issues with going live using the Vimeo OTT live workflow. We are investigating and will update you here when we have more information.

  4. monitoring Jun 28, 2024, 02:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 28, 2024, 02:25 PM UTC

    This incident has been resolved.