Vimeo OTT incident

Issues with connection between Vimeo and Vimeo OTT (live events, video imports)

Major Resolved View vendor source →

Vimeo OTT experienced a major incident on January 28, 2025 affecting Vimeo OTT Platform, lasting 8h 49m. The incident has been resolved; the full update timeline is below.

Started
Jan 28, 2025, 06:01 PM UTC
Resolved
Jan 29, 2025, 02:51 AM UTC
Duration
8h 49m
Detected by Pingoru
Jan 28, 2025, 06:01 PM UTC

Affected components

Vimeo OTT Platform

Update timeline

  1. investigating Jan 28, 2025, 06:01 PM UTC

    We have identified issues with going live to Vimeo OTT using the Vimeo Events workflow. We are investigating and will update you here when we have more information.

  2. investigating Jan 28, 2025, 06:08 PM UTC

    The ability to add videos from Vimeo to OTT is also impacted. We are continuing to investigate this issue.

  3. investigating Jan 28, 2025, 06:12 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Jan 28, 2025, 07:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jan 29, 2025, 02:51 AM UTC

    This incident has been resolved.