Vimeo OTT incident

Playback Outage for Users in Spain

Major Resolved View vendor source →

Vimeo OTT experienced a major incident on May 11, 2025 affecting Vimeo OTT Platform, lasting 8h 54m. The incident has been resolved; the full update timeline is below.

Started
May 11, 2025, 08:16 PM UTC
Resolved
May 12, 2025, 05:11 AM UTC
Duration
8h 54m
Detected by Pingoru
May 11, 2025, 08:16 PM UTC

Affected components

Vimeo OTT Platform

Update timeline

  1. investigating May 11, 2025, 08:16 PM UTC

    Hello, We are currently experiencing a playback outage affecting users specifically in Spain. Our engineering team is actively investigating the root cause and working on a resolution. We will provide updates here as soon as we have more information.

  2. monitoring May 11, 2025, 10:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 12, 2025, 05:11 AM UTC

    This incident has been resolved.