Vimeo OTT incident

Intermittent Playback Performance issues

Critical Resolved View vendor source →

Vimeo OTT experienced a critical incident on May 14, 2025 affecting Vimeo OTT Platform and Vimeo OTT API and 1 more component, lasting 1h 41m. The incident has been resolved; the full update timeline is below.

Started
May 14, 2025, 09:22 PM UTC
Resolved
May 14, 2025, 11:03 PM UTC
Duration
1h 41m
Detected by Pingoru
May 14, 2025, 09:22 PM UTC

Affected components

Vimeo OTT PlatformVimeo OTT APIBranded Apps

Update timeline

  1. investigating May 14, 2025, 09:22 PM UTC

    We are currently investigating this issue.

  2. investigating May 14, 2025, 09:32 PM UTC

    We are continuing to investigate this issue.

  3. identified May 14, 2025, 10:01 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring May 14, 2025, 10:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 14, 2025, 11:03 PM UTC

    This incident has been resolved.