Vimeo OTT incident

App Playback Performance Issue

Major Resolved View vendor source →

Vimeo OTT experienced a major incident on May 15, 2025 affecting Vimeo OTT Platform and Branded Apps, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
May 15, 2025, 05:54 PM UTC
Resolved
May 15, 2025, 06:03 PM UTC
Duration
8m
Detected by Pingoru
May 15, 2025, 05:54 PM UTC

Affected components

Vimeo OTT PlatformBranded Apps

Update timeline

  1. investigating May 15, 2025, 05:54 PM UTC

    Hello, We are currently experiencing an issue affecting playback on apps. Our team is actively investigating and working to resolve the problem as quickly as possible. We apologise for the inconvenience and appreciate your patience. We will provide updates here as soon as we have more information. Thank you for your understanding.

  2. investigating May 15, 2025, 05:57 PM UTC

    We are continuing to investigate this issue.

  3. resolved May 15, 2025, 06:03 PM UTC

    This incident has been resolved.