Vilkas experienced a major incident on September 10, 2025 affecting Vilkas Suite Shops and Vilkas Enterprise Shops and 1 more component, lasting 36m. The incident has been resolved; the full update timeline is below.
Affected components
Vilkas Suite ShopsVilkas Enterprise ShopsVilkas Apothecary Shops
Update timeline
- identified Sep 10, 2025, 05:34 PM UTC
We have identified an issue that affects some of our shops. One of our loadbalancer nodes is experiencing network connectivity problems and that causes some of the connections to fail. We are working on resolving the network issues with our datacenter.
- monitoring Sep 10, 2025, 06:01 PM UTC
The loadbalancer node network issue has now been resolved. Monitoring for a bit.
- resolved Sep 10, 2025, 06:11 PM UTC
This incident has been resolved.