Vilkas experienced a major incident on September 25, 2025 affecting Vilkas Now Shops, lasting 1h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 25, 2025, 10:59 AM UTC
Our datacenter provider is currently experiencing network issues affecting Vilkas Now shops. Their team is actively working on a fix, and we will share updates as soon as more information is available.
- monitoring Sep 25, 2025, 11:52 AM UTC
The network issues at our datacenter have been resolved. Vilkas Now shops are operating normally, and we are monitoring the situation to ensure stability.
- monitoring Sep 25, 2025, 12:19 PM UTC
We are continuing to monitor for any further issues.
- monitoring Sep 25, 2025, 12:21 PM UTC
We experienced a hardware failure (power supply) at our datacenter, which escalated into a wider service disruption. Most Vilkas systems have been back online since approximately 13:24 CET, but we are still seeing issues with email/SMTP servers. Our provider is continuing work on full recovery.
- monitoring Sep 25, 2025, 12:28 PM UTC
Email services have now been restored. All Vilkas systems are operating normally, and we will continue to monitor to ensure stability.
- resolved Sep 25, 2025, 12:57 PM UTC
All services are now fully operational. Thank you for your patience while we worked to restore normal operations.