Vilkas incident

A problem has been detected.

Critical Resolved View vendor source →

Vilkas experienced a critical incident on December 3, 2019 affecting Vilkas Suite Shops, lasting 4m. The incident has been resolved; the full update timeline is below.

Started
Dec 03, 2019, 05:55 AM UTC
Resolved
Dec 03, 2019, 06:00 AM UTC
Duration
4m
Detected by Pingoru
Dec 03, 2019, 05:55 AM UTC

Affected components

Vilkas Suite Shops

Update timeline

  1. investigating Dec 03, 2019, 05:55 AM UTC

    A problem has been detected and it's currently being investigated. The error FILE_LOCK_FAILED is shown in the merchant back office.

  2. resolved Dec 03, 2019, 06:00 AM UTC

    The problem has been resolved. Merchant back office is working normally again.