Vilkas incident

Happy Patching Day

Notice Resolved View vendor source →

Vilkas experienced a notice incident on January 7, 2020 affecting Vilkas Suite Shops, lasting 4h 33m. The incident has been resolved; the full update timeline is below.

Started
Jan 07, 2020, 07:20 AM UTC
Resolved
Jan 07, 2020, 11:54 AM UTC
Duration
4h 33m
Detected by Pingoru
Jan 07, 2020, 07:20 AM UTC

Affected components

Vilkas Suite Shops

Update timeline

  1. identified Jan 07, 2020, 07:20 AM UTC

    Installing latest patches. These should install in the background and not cause any major downtime to the shops.

  2. identified Jan 07, 2020, 08:21 AM UTC

    ePages 7.41.0 patch installed Release notes - Added information about Amazon integration changes where the customer information in amazon orders are being deleted from the shop after 30 days. - Fixed a problem where when the customer was trying to buy more items than there is available, the amount of products in the basket did not change automatically. - Fixed a problem where cross selling tab did not show in Catalan language. - Updated eBay integration shipping methods. Some were outdated and some newer ones were missing.

  3. resolved Jan 07, 2020, 11:54 AM UTC

    Installed latest patches to Vilkas features. Release Notes OP Kassa - Changed the initial order to import only import the last 24 hours. If merchant has used OP kassa long without a shop, now the initial import does not import all the order history. - Fixed a problem where ePages could connect a payment method to an order coming from OP Kassa even though it should not have one. Matkahuolto - Added a check if shipping method is missing before trying to use it. Now a proper error message should appear if you try to print a label to an order that has a delivery method selected that has been removed from the shop. Klarna Checkout - Added v3 onboarding to Suite shops that do not use Klarna Checkout yet. Pakettikauppa - Added a check that dispatch type has been defined before using it. Now if you try to print a label with a shipping order that has no dispatch type, it gives a clear error message.