Vilkas incident

Order and product list probem with newest ePages version 7.58.0

Minor Resolved View vendor source →

Vilkas experienced a minor incident on April 27, 2021 affecting Vilkas Suite Shops and Vilkas Enterprise Shops, lasting 23h 35m. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2021, 07:32 AM UTC
Resolved
Apr 28, 2021, 07:08 AM UTC
Duration
23h 35m
Detected by Pingoru
Apr 27, 2021, 07:32 AM UTC

Affected components

Vilkas Suite ShopsVilkas Enterprise Shops

Update timeline

  1. investigating Apr 27, 2021, 07:32 AM UTC

    With the newest ePages version 7.58.0 there seems to be a problem with the Suite admin lists where you can not scroll down the lists like order or product lists. This is under investigation and will be fixed as soon as possible. Workaround is to use smaller page size and to use the search to access the order and products while the problem persists.

  2. resolved Apr 28, 2021, 07:08 AM UTC

    The issue is with Chrome and Chromium based browsers like Edge. Workaround is to use Firefox browser because with that the lists work normally or use smaller page size with product and order lists that fits on the screen. The issue has been reported to ePages with detailed information and they are investigating it further. As soon as they are able provide a fix for the issue, we will install it to the shops.