Vilkas incident

Now shops major outage

Critical Resolved View vendor source →

Vilkas experienced a critical incident on June 4, 2024 affecting Vilkas Now Shops, lasting 1h 20m. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2024, 11:41 AM UTC
Resolved
Jun 04, 2024, 01:02 PM UTC
Duration
1h 20m
Detected by Pingoru
Jun 04, 2024, 11:41 AM UTC

Affected components

Vilkas Now Shops

Update timeline

  1. identified Jun 04, 2024, 11:41 AM UTC

    Vilkas Now shops have a problem and we are working on it.

  2. identified Jun 04, 2024, 11:48 AM UTC

    Fixes are being applied

  3. monitoring Jun 04, 2024, 12:51 PM UTC

    Shops are getting back up, we are monitoring the situation

  4. resolved Jun 04, 2024, 01:02 PM UTC

    Shop are now operational

  5. postmortem Jun 04, 2024, 01:04 PM UTC

    We are still investigating the root cause for the inciden. After completing our investigation, we will publish a postmortem report. We appreciate your patience and understanding during this process. Should you have any immediate questions or concerns, please contact our support team. Thank you for your continued support.