Vilkas incident

Problem with shops

Major Resolved View vendor source →

Vilkas experienced a major incident on January 14, 2025 affecting Vilkas Suite Shops, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Jan 14, 2025, 09:58 PM UTC
Resolved
Jan 14, 2025, 10:34 PM UTC
Duration
35m
Detected by Pingoru
Jan 14, 2025, 09:58 PM UTC

Affected components

Vilkas Suite Shops

Update timeline

  1. investigating Jan 14, 2025, 09:58 PM UTC

    We are currently investigating this issue.

  2. identified Jan 14, 2025, 10:08 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jan 14, 2025, 10:15 PM UTC

    There is an intermittant network connectivity issue in the datacenter affecting some of our hosts. This connectivity problem causes "heavy traffic" messages on pageloads. The datacenter is working on the issue.

  4. resolved Jan 14, 2025, 10:34 PM UTC

    The network issues should now be resolved by the datacenter.