VideoAsk incident

Apps not loading data

Major Resolved View vendor source →

VideoAsk experienced a major incident on July 29, 2020 affecting API and Website, Web App and videoasks, lasting 2m. The incident has been resolved; the full update timeline is below.

Started
Jul 29, 2020, 04:44 PM UTC
Resolved
Jul 29, 2020, 04:46 PM UTC
Duration
2m
Detected by Pingoru
Jul 29, 2020, 04:44 PM UTC

Affected components

APIWebsite, Web App and videoasks

Update timeline

  1. investigating Jul 29, 2020, 04:44 PM UTC

    We're currently investigating an incident with our apps not loading data. VideoAsks are still live.

  2. investigating Jul 29, 2020, 04:46 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jul 29, 2020, 04:46 PM UTC

    We've resolved the issue. Sorry for any trouble caused.