VideoAsk experienced a major incident on March 16, 2023 affecting Subscriptions, lasting 15m. The incident has been resolved; the full update timeline is below.
Affected components
Subscriptions
Update timeline
- identified Mar 16, 2023, 12:49 PM UTC
We have identified errors impacting our Subscriptions Services. Users trying to change their plans are impacted. We are working on a resolution with high priority. We plan to provide an update in 20-30 minutes or as soon as it's available.
- resolved Mar 16, 2023, 01:04 PM UTC
This incident has been resolved.