VideoAsk experienced a notice incident on May 30, 2023 affecting API and Website, Web App and videoasks, lasting 3h 58m. The incident has been resolved; the full update timeline is below.
Affected components
APIWebsite, Web App and videoasks
Update timeline
- identified May 30, 2023, 08:12 AM UTC
We're experiencing some errors that are affecting the performance of our application. We have identified the issue and are actively investigating it to find a prompt resolution.
- identified May 30, 2023, 08:14 AM UTC
We are continuing to work on a fix for this issue.
- identified May 30, 2023, 08:16 AM UTC
We're experiencing some errors that are affecting the performance of our application. We have identified the issue and are actively investigating it to find a prompt resolution.
- monitoring May 30, 2023, 11:13 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 30, 2023, 12:10 PM UTC
This incident has been resolved.