VideoAsk experienced a notice incident on June 30, 2023 affecting Website, Web App and videoasks, lasting 3h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Website, Web App and videoasks
Update timeline
- investigating Jun 30, 2023, 08:52 AM UTC
Our services are currently experiencing an interruption, and we are actively working to resolve the issue. We appreciate your patience and understanding during this time. Please check back for updates. Thank you for your continued support.
- identified Jun 30, 2023, 09:36 AM UTC
The issue has been identified and a fix is being implemented. Thank you again for your patience & understanding.
- monitoring Jun 30, 2023, 09:59 AM UTC
A fix has been implemented and we are monitoring the results. Apologies again for the inconvenience caused.
- resolved Jun 30, 2023, 11:57 AM UTC
This incident has been resolved.