VideoAsk incident

Videoasks down

Critical Resolved View vendor source →

VideoAsk experienced a critical incident on December 17, 2020 affecting API and Website, Web App and videoasks, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Dec 17, 2020, 01:33 PM UTC
Resolved
Dec 17, 2020, 01:40 PM UTC
Duration
6m
Detected by Pingoru
Dec 17, 2020, 01:33 PM UTC

Affected components

APIWebsite, Web App and videoasks

Update timeline

  1. investigating Dec 17, 2020, 01:33 PM UTC

    Investigating an issue on the platform which is not allowing VideoAsks to be viewed

  2. monitoring Dec 17, 2020, 01:40 PM UTC

    We're back up. Apologies for any trouble caused.

  3. resolved Dec 17, 2020, 01:40 PM UTC

    This incident has been resolved.