VideoAsk experienced a notice incident on June 26, 2023 affecting API and Website, Web App and videoasks, lasting 1h 10m. The incident has been resolved; the full update timeline is below.
Affected components
APIWebsite, Web App and videoasks
Update timeline
- investigating Jun 26, 2023, 08:57 AM UTC
We are aware of an issue currently affecting the VideoAsk functionality. We are working on a fix. Apologies for the inconvenience.
- identified Jun 26, 2023, 09:27 AM UTC
The issue has been identified and we are implementing a fix. Thank you for your patience.
- monitoring Jun 26, 2023, 09:48 AM UTC
A fix has been implemented and we are monitoring the results. Thank you again for your patience.
- resolved Jun 26, 2023, 10:07 AM UTC
This incident has been resolved.