Vi Trust incident

Amazon.sa Brand Redemption Event

Notice Resolved View vendor source →

Vi Trust experienced a notice incident on September 12, 2022 affecting Recipient Platform, lasting 1d 23h. The incident has been resolved; the full update timeline is below.

Started
Sep 12, 2022, 01:32 PM UTC
Resolved
Sep 14, 2022, 01:13 PM UTC
Duration
1d 23h
Detected by Pingoru
Sep 12, 2022, 01:32 PM UTC

Affected components

Recipient Platform

Update timeline

  1. identified Sep 12, 2022, 01:32 PM UTC

    We are experiencing intermittent issues with Amazon.sa eGift Card redemptions and will provide an update once it's resolved.

  2. resolved Sep 14, 2022, 01:13 PM UTC

    This incident has been resolved.