Vi Trust incident

Various USD Brand Redemption Event

Notice Resolved View vendor source →

Vi Trust experienced a notice incident on December 14, 2022 affecting Recipient Platform, lasting 5h 13m. The incident has been resolved; the full update timeline is below.

Started
Dec 14, 2022, 11:05 PM UTC
Resolved
Dec 15, 2022, 04:18 AM UTC
Duration
5h 13m
Detected by Pingoru
Dec 14, 2022, 11:05 PM UTC

Affected components

Recipient Platform

Update timeline

  1. investigating Dec 14, 2022, 11:05 PM UTC

    We are experiencing intermittent issues with various USD eGift Card redemptions and will provide an update once it's resolved.

  2. resolved Dec 15, 2022, 04:18 AM UTC

    This incident has been resolved.