Vi Trust incident

Various EUR Brand Redemption Event

Notice Resolved View vendor source →

Vi Trust experienced a notice incident on December 20, 2022 affecting Recipient Platform, lasting 18h 41m. The incident has been resolved; the full update timeline is below.

Started
Dec 20, 2022, 07:20 PM UTC
Resolved
Dec 21, 2022, 02:01 PM UTC
Duration
18h 41m
Detected by Pingoru
Dec 20, 2022, 07:20 PM UTC

Affected components

Recipient Platform

Update timeline

  1. investigating Dec 20, 2022, 07:20 PM UTC

    We are experiencing intermittent issues with various EUR eGift Card redemptions and will provide an update once it's resolved.

  2. resolved Dec 21, 2022, 02:01 PM UTC

    This incident has been resolved.