Vi Trust incident

Various USD Brand Redemption Event

Notice Resolved View vendor source →

Vi Trust experienced a notice incident on January 23, 2023 affecting Recipient Platform, lasting 18h 58m. The incident has been resolved; the full update timeline is below.

Started
Jan 23, 2023, 07:16 PM UTC
Resolved
Jan 24, 2023, 02:15 PM UTC
Duration
18h 58m
Detected by Pingoru
Jan 23, 2023, 07:16 PM UTC

Affected components

Recipient Platform

Update timeline

  1. investigating Jan 23, 2023, 07:16 PM UTC

    We are experiencing intermittent issues with various USD eGift Card redemptions and will provide an update once it's resolved.

  2. resolved Jan 24, 2023, 02:15 PM UTC

    This incident has been resolved.