VEXXHOST incident

High network latency across specific routes

Minor Resolved View vendor source →

VEXXHOST experienced a minor incident on April 5, 2019 affecting Network, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Apr 05, 2019, 09:19 PM UTC
Resolved
Apr 05, 2019, 10:07 PM UTC
Duration
47m
Detected by Pingoru
Apr 05, 2019, 09:19 PM UTC

Affected components

Network

Update timeline

  1. identified Apr 05, 2019, 09:19 PM UTC

    We've detected increased latency for traffic flowing through one of our our network providers, this only affects a small portion of traffic coming through that peer. We're working with our upstream provider as well as re-routing traffic.

  2. monitoring Apr 05, 2019, 09:25 PM UTC

    We have disabled the peer which should re-route all network traffic through our other network providers, the high latency should be eliminated now. We're working with our network provider to resolve this issue.

  3. resolved Apr 05, 2019, 10:07 PM UTC

    This incident has been resolved.