VEXXHOST experienced a minor incident on July 10, 2019 affecting Network, lasting 9h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Network
Update timeline
- investigating Jul 10, 2019, 03:59 AM UTC
We're currently investigating an issue with our backend networking being remotely unaccessible. This should not affect our customers private tenant networks and/or public networks.
- identified Jul 10, 2019, 04:02 AM UTC
We've located the issue to one of our secondary uplinks which are dedicated for backend connectivity, we've contacted our provider and we're awaiting a response shortly.
- resolved Jul 10, 2019, 01:18 PM UTC
This incident has been resolved.