VEXXHOST experienced a minor incident on August 28, 2019 affecting Block Storage and Object Storage, lasting 6h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 28, 2019, 09:11 PM UTC
We've identified an issue with our storage cluster and we're currently applying fixes to improve performance. You may see degraded performance.
- identified Aug 29, 2019, 12:06 AM UTC
We're continuing to look for a fix for this issue. We're making progress and we're hoping to have an ETA soon.
- identified Aug 29, 2019, 12:35 AM UTC
We have a potential resolution now and we're taking steps to put it in place, we'll keep posting any new updates as they come.
- identified Aug 29, 2019, 01:52 AM UTC
The fix has been implemented and the storage cluster is now stabilizing.
- monitoring Aug 29, 2019, 02:15 AM UTC
The fix has been implemented and the latency should improve significantly now, we're continuing to monitor for any other issues.
- monitoring Aug 29, 2019, 02:25 AM UTC
We are continuing to monitor for any further issues.
- resolved Aug 29, 2019, 04:00 AM UTC
The issue has been resolved. We don't expect any more issues to arise. Please contact our support team if you require more information regarding this issue.