VEXXHOST incident

API Outage

Major Resolved View vendor source →

VEXXHOST experienced a major incident on December 16, 2019 affecting Identity and Key Management and 1 more component, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2019, 04:01 PM UTC
Resolved
Dec 16, 2019, 04:54 PM UTC
Duration
52m
Detected by Pingoru
Dec 16, 2019, 04:01 PM UTC

Affected components

IdentityKey ManagementImage StorageBlock StorageComputeNetworkOrchestrationDashboardDNSKubernetes

Update timeline

  1. investigating Dec 16, 2019, 04:01 PM UTC

    We're investigating an issue which is affecting our control plane which is resulting in failed API calls. All workloads and data plane are currently unaffected.

  2. identified Dec 16, 2019, 04:08 PM UTC

    We're implementing a fix and the APIs are accessible again.

  3. monitoring Dec 16, 2019, 04:21 PM UTC

    The services are responding again and monitoring is clearing out. We'll be monitoring this for a bit more to make sure everything recovers.

  4. resolved Dec 16, 2019, 04:54 PM UTC

    This incident has been resolved.